DPInnovations offer remote and onsite support for both the RIPMaster and MESH products.
Annual service agreements are availabe, which provide software updates, unlimited remote support and discounts on onsite services (See the 'RIPMaster Pricing & Services.pdf' for details). For RIPMaster clients, we offer an ICC & CTB profile creation service, allowing users to avoid the extra expense and learning curve associated with profile creation
We use the latest technology to diagnose and resolve any issues you may have with your installed software. With your permission we can remotely take control of your PC to resolve software issues or to demonstrate how a particular feature is used.
In order to access the support resource, please Register and Log In. You need to request your registration type to be upgraded to 'User', and have an active service scheme, to access & install software downloads.
“ .....quick to respond which is most important on the service side.......reliable and resolves issues quickly and efficiently........ ”Camilla Franklin
Owner - Blisset Textiles